M-Files
Reviews
Star rating
Rank in Engineering Document Management
Pros and cons
Pros
- Ease of Use
- Document Management
- Easy Access
- User Interface
- Data Management
- Organization
Cons
- Learning Curve
- Training Required
- Slow Performance
- Slow Loading
- Outdated Features
- Performance Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.4% |
| Mid-Market | 46.1% |
| Enterprise | 15.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q2 | 78 | 4.5 |
| 2025 Q3 | 9 | 4.1 |
| 2025 Q4 | 31 | 4.5 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 6 | 4.3 |
Satisfaction ratings
What reviewers say
Metadata-Driven Document Management That Makes Finding Files Fast
“M-Files makes document management easy with its metadata driven approach allowing quick search and access without depending upon folder structure. It improve efficiency and reduce time spent locating files”
Vital for Document Governance, But Setup Challenges
“I find M-Files easy to use, and its performance is satisfactory when you have a broadband connection and are geographically close to the data center. I like that new features keep being added. Basic document management works well within a specialized vault. M-Files plays a vital ”
Powerful, Flexible Platform with Stellar Support—UI Could Be More Modern
“Our overall experience with M-Files has been excellent. The product is powerful yet user-friendly, and it consistently delivers great value to our customers. What really stands out is how flexible and scalable the platform is — it adapts easily to different business needs without”