G2 Vendor Directory

Azure Bot Service

by Microsoft

16

Reviews

4.0

Star rating

#23

Rank in Bot Platforms

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Azure Bot Service.

      Page views and citations · Azure Bot Service

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Azure Bot Service.

      Key stats

      —

      33

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business37.5%
      Mid-Market12.5%
      Enterprise50.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup7.7
      Quality of Support7.5
      Meets Requirements8.8

      What reviewers say

      Good platform to make one chat bot for many messengers

      3.5

      “It`s really good that you are focusing on business logic and not on each messenger`s implementation details. This platform is fully native to MS Azure Cloud and takes most of the security aspects. Building of chat bot is like playing with LEGO blocks.”

      Chief Technology Officer

      Build a professional chatbot with Azure bot service

      4.0

      “Building the AI-based chatbot with LUIS and QnA maker. Easy to intreated with bot channel. And create bot logic with your own preferabe programming languages(C#, python)”

      Programmer Analyst

      Great AI usage

      4.5

      “The implemented Ai makes this a great chatbot, I have implemented this in many of my projects at work for our website for easy and efficient communication and answering general customer questions.”

      Lead Project Coordinator