Lumen Technologies

#44 in Call Center Infrastructure (CCI)

Monroe, LA

Products on G2

Total reviews

3.7

Avg. star rating

Lumen Contact Center ranks #44 in Call Center Infrastructure (CCI).
Lumen Technologies's 3 products span 13 categories on G2.
Mid-Market is the largest segment among reviewers, at 52.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Lumen Technologies's products.

Page views and citations · Lumen Technologies

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

AT&T Inc.

1 switched

Verizon

1 switched

Losing to

Based on reviewers of other products who said they switched from Lumen Technologies.

DeepTalent Technologies

RingCentral

Nextiva

Aryaka Networks

Crexendo Business Solutions

1 switched

Key stats

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#44

Mid-Market

1930

49,054

Monroe, LA

$92K

Adoption by company size

Segment	Share of reviews
Small Business	26.2%
Mid-Market	52.4%
Enterprise	21.4%

Quarterly history

Quarter	Total reviews	Avg. rating

About Lumen Technologies

Lumen Technologies is a U.S.-based multinational technology company that offers communications and network services, primarily focusing on delivering edge computing solutions, cloud connectivity, and communication services. With a robust global network infrastructure, Lumen provides services including high-speed internet, cybersecurity solutions, and unified communications to businesses of varying sizes across multiple industries. Its comprehensive suite of products is designed to help companies manage and safeguard digital interactions efficiently.