Lumen Managed and Professional Services
Reviews
Star rating
Rank in IT Infrastructure Consulting
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.3% |
| Mid-Market | 47.4% |
| Enterprise | 26.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
They don't have the bandwidth
“The best thing about Lumen IT consulting is that besides having so less workforce, they have the expertise in their work, and more importantly, they know where to outsource what works in order to meet the expectations of the client.”
Great Customer Service
“Billing is easy to understand. Customer service is easy to reach and very helpful. Services are very clear and reliable. Easy to create and access customer portal. Can download invoices from customer portal. Can also make changes and contact customer service from customer portal.”
Why we use CenturyLink
“The cost savings for the service versus having to have our own network support staff is ver attactive to a small business.”