Tenfold
172
Reviews
4.5
Star rating
#73
Rank in Call Center Infrastructure (CCI)
Pros and cons
Pros
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface
Cons
- Not Intuitive
- Slow Loading
- Screen Issues
- Slow Performance
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
68
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.9% |
| Mid-Market | 41.9% |
| Enterprise | 30.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 3.5 |
| 2025 Q4 | 1 | — |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.2
Quality of Support9.1
Meets Requirements9.0
What reviewers say
As a dialer, it works...
3.5
“It allows me to make dials that get logged into SalesForce and I can see who I have called.”
Salesforce Administrator reviews Tenfold
3.0
“I like the simplicity of setup and the ability to have a phone system easily integrate within our Salesforce CRM.”
Keeping track of your Daily Telephone Volume and analytics
4.0
“I love Tenfold because it keeps track of your contacts in the cloud and allows you to click to dial when working in the CRM, saving you time from manually dialing a number. I also love that once the call is over, you can quickly leave notes that go in your CRM. Overall my favorit”