G2 Vendor Directory

LetzChat

by LetzChat, Inc.

19

Reviews

4.6

Star rating

#14

Rank in Multilingual Customer Support

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for LetzChat.

      Page views and citations · LetzChat

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      74

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business52.6%
      Mid-Market42.1%
      Enterprise5.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.5
      Quality of Support9.0
      Meets Requirements9.2

      What reviewers say

      Super useful when communicating with the customers!

      5.0

      “It supports a wide range of languages, catering to global users. It also provides quick and accurate translations, making it easier for users to communicate instantly across different languages. LetzChat can be integrated into various communication platforms like websites, emails”

      CSR

      Text translator integration

      3.0

      “It integrate directly with website and translate text in more than 100 language which help us in catering diverse customers”

      Manager

      I use to for translating English to Spanish to my coworkers for better understanding for the work

      5.0

      “It helps me convert English to Spanish with the correct words, it is very useful when it comes to communicating with others who don't know the language.”

      Undergrad researcher