G2 Vendor Directory

KnowledgeOwl

#24 in Knowledge Base

Broomfield, CO

1

Products on G2

140

Total reviews

4.7

Avg. star rating

  • KnowledgeOwl ranks #24 in Knowledge Base.
  • Reviews across KnowledgeOwl's portfolio declined 33.3% quarter-over-quarter.
  • KnowledgeOwl's 1 product span 2 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 48.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across KnowledgeOwl's products.

Page views and citations · KnowledgeOwl

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Helpjuice

5 switched
2

Atlassian

4 switched
3

Zendesk

4 switched
4

HubSpot

2 switched
5

Help Scout

2 switched

Losing to

Based on reviewers of other products who said they switched from KnowledgeOwl.

1

Helpjuice

2 switched
2

Kovai Limited

1 switched

Key stats

-33.3%

#24

2

Mid-Market

2015

8

Broomfield, CO

Adoption by company size

SegmentShare of reviews
Small Business31.9%
Mid-Market48.6%
Enterprise19.6%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q315.0
2025 Q435.0
2026 Q164.1
2026 Q264.9
2026 Q345.0