Kajabi
93
Reviews
4.1
Star rating
#5
Rank in Owned Media
Pros and cons
Pros
- Ease of Use
- Email Marketing
- Intuitive
- Features
- Integrations
- Easy Integrations
Cons
- Poor Customer Support
- Lack of Customization
- Expensive
- Subscription Issues
- Missing Features
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
46
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 93.3% |
| Mid-Market | 4.4% |
| Enterprise | 2.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q3 | 1 | 3.0 |
| 2025 Q4 | 6 | 2.7 |
| 2026 Q1 | 1 | 1.0 |
| 2026 Q2 | 5 | 3.6 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.3
Quality of Support8.5
Meets Requirements8.8
What reviewers say
All-in-One, but Limited Automations, Funnels, and Tagging
2.0
“I initially liked that it had all the website tools, email service and course delivery in place.”
A True One-Stop Platform for Marketing, Sales, and Production
4.5
“It’s a one-stop shop for marketing, sales, and production—a single platform that brings everything together.”
Easy CRM Alternative with Room for Email Improvements
4.5
“I think Kajabi is pretty easy to use overall, which is great. I like the templates we can use for emails, as they are easy to set up and others can use them too. It's nice to have the downloads and freebies that Kajabi offers. Also, even though we can't afford a big CRM, Kajabi w”