WordPress.com
Reviews
Star rating
Rank in Web Design
Pros and cons
Pros
- Ease of Use
- Plugins
- Easy Creation
- Simple
- No Coding
- Templates
Cons
- Plugin Issues
- Expensive
- Limited Customization
- Pricing Issues
- Security Issues
- Update Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 65.3% |
| Mid-Market | 24.5% |
| Enterprise | 10.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 4.6 |
| 2025 Q1 | 12 | 4.6 |
| 2025 Q2 | 6 | 3.8 |
| 2025 Q3 | 24 | 4.5 |
| 2025 Q4 | 37 | 4.4 |
| 2026 Q1 | 42 | 4.5 |
| 2026 Q2 | 35 | 4.4 |
| 2026 Q3 | 6 | 3.8 |
Satisfaction ratings
What reviewers say
Massively Customizable and Scalable
“I have used WordPress to oversee websites for three different organizations. I enjoy how it is what you make it. It has massive customization features and is highly scalable. There is a bit of a learning curve, but once you get the hang of navigating plugins, it's easy to use.”
A Reliable Platform for Creating and Publishing Tech Contents
“WordPress gives me the flexibility I need to manage my technology content from one place. I can write and edit articles easily, add screenshots and videos, organize posts with categories, and publish or schedule content when it is ready. I especially like the Block Editor because”
WordPress - Powerful Website builting tool
“Wordpress is the best platform to quickly deploy beautiful websites, blogs, and hot pages due to it's almost limitless integrations and plugins. With minimum effort you can get a website that performs to the very high SEO standards we are faced against. The UI is very easy to nav”