G2 Vendor Directory

Bluehost

by Newfold Digital

283

Reviews

3.4

Star rating

#16

Rank in Dedicated Hosting

Pros and cons

Pros

  • Affordable
  • Customer Support
  • Web Hosting
  • Ease of Use
  • Website Building
  • Hosting Services

Cons

  • Poor Customer Support
  • Poor Communication
  • Technical Issues
  • Payment Issues
  • Refund Issues
  • Pricing Structure

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Bluehost.

Page views and citations · Bluehost

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Bluehost.

Key stats

+0.0%

5

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business82.9%
Mid-Market13.2%
Enterprise3.9%

Quarterly history

QuarterReviewsStar rating
2025 Q210.0
2025 Q322.0
2025 Q410.0
2026 Q122.5
2026 Q223.0
2026 Q322.5

Satisfaction ratings

Ease of Use7.8
Ease of Setup7.6
Quality of Support7.3
Meets Requirements7.9

What reviewers say

Plenty of Tools, Apps, and Integrations—A Solid Choice

3.5

“There are many tools, apps, and integrations available to add to a site.”

Human Resources Business Partner

Unauthorized Billing and Support Failure on Technically Flawed Product

0.0

“We were initially attracted by the comprehensive feature set offered, which included the promise of 100% uptime, an integrated Content Delivery Network (CDN), and automatic updates. The platform’s marketing and initial interface suggested a professional, reliable, and well-equipp”

CEO

Bluehost Experience

4.0

“Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support.”

Graphic Designer