Infoset

#161 in Help Desk

İstanbul, TR

Products on G2

Total reviews

4.6

Avg. star rating

Infoset ranks #161 in Help Desk.
Infoset's 1 product span 1 category on G2.
Small Business is the largest segment among reviewers, at 46.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Infoset's products.

Page views and citations · Infoset

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Freshworks

1 switched

HubSpot

1 switched

Losing to

Based on reviewers of other products who said they switched from Infoset.

Teknasyon

1 switched

Key stats

—

#161

Small Business

2020

İstanbul, TR

Adoption by company size

Segment	Share of reviews
Small Business	46.2%
Mid-Market	46.2%
Enterprise	7.7%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	1	3.5
2025 Q2	1	4.0

About Infoset

Infoset is a comprehensive customer support and helpdesk software solution designed to streamline communication and enhance customer service operations. It provides a unified platform that integrates multiple channels, such as email, live chat, and social media, allowing businesses to manage customer interactions efficiently. Infoset offers automation tools, analytics, and reporting features to help teams optimize their processes and improve response times. The platform aims to facilitate better team collaboration and deliver high-quality customer support.

Products

Infoset

by Infoset · 14 reviews

4.6

Showing 1 of 1

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