HelpDocs

#66 in Knowledge Base

London

Products on G2

Total reviews

4.3

Avg. star rating

HelpDocs ranks #66 in Knowledge Base.
HelpDocs's 1 product span 2 categories on G2.
Small Business is the largest segment among reviewers, at 44.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across HelpDocs's products.

Page views and citations · HelpDocs

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from HelpDocs.

Helpjuice

Stonly

HubSpot

Zendesk

General Outline

Key stats

—

#66

Small Business

2016

London

Adoption by company size

Segment	Share of reviews
Small Business	44.4%
Mid-Market	22.2%
Enterprise	33.3%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q3	1	4.5
2025 Q4	1	5.0

About HelpDocs

HelpDocs is a comprehensive knowledge base software designed to help companies organize and share information efficiently. Accessible at https://www.helpdocs.io, this platform offers intuitive tools to create, manage, and optimize a customized help center that enhances customer support and internal team knowledge-sharing. With HelpDocs, businesses can streamline support operations, reduce repetitive inquiries, and provide a searchable database of articles to empower user self-service and improve user experience. The platform also includes features such as analytics to track the effectiveness of articles, multilingual support to cater to a global audience, and integrations with popular tool sets to enhance workflow efficiency. Ideal for businesses of any size seeking to maintain an accessible, informative, and professional knowledge base.

Products

HelpDocs

by HelpDocs · 18 reviews

4.3

Showing 1 of 1

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