Hatch

#85 in Customer Communications Management

New York, NY

Products on G2

Total reviews

4.3

Avg. star rating

Hatch ranks #85 in Customer Communications Management.
Hatch's 1 product span 3 categories on G2.
Small Business is the largest segment among reviewers, at 79.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Hatch's products.

Page views and citations · Hatch

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Podium

2 switched

Mitratech

1 switched

Vendasta

1 switched

Losing to

Based on reviewers of other products who said they switched from Hatch.

Mixmax

Salesforce

Salesmsg

Podium

Heymarket

Key stats

—

#85

Small Business

2016

205

New York, NY

Adoption by company size

Segment	Share of reviews
Small Business	79.2%
Mid-Market	19.5%
Enterprise	1.3%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	9	4.8
2025 Q4	1	5.0
2026 Q1	1	0.5

About Hatch

Hatch is a comprehensive software solution designed for home improvement businesses looking to streamline their operations and improve customer engagement. The platform offers a range of tools focused on sales acceleration, marketing automation, and customer communication. Hatch facilitates real-time conversations across different channels like SMS, email, and voice, making it easier for companies to connect with clients at crucial moments in the sales and service processes. This can lead to improved conversion rates, reduced lead response time, and enhanced customer satisfaction. Hatch positions itself as a central hub for all customer interaction, aiming to help businesses close deals faster and nurture customer relationships more effectively.

Products

Hatch

by Hatch · 77 reviews

4.3

Showing 1 of 1

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