HALO
Reviews
Star rating
Rank in Promotional Product Management
Pros and cons
Pros
- Customer Support
- Helpful
- Response Time
- Recognition
- Ease of Use
- Selection
Cons
- Usage Difficulty
- Integration Issues
- Feedback Issues
- Time-consuming
- Time-Consumption
- Low Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 5.4% |
| Mid-Market | 31.3% |
| Enterprise | 63.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.0 |
| 2025 Q2 | 1 | 5.0 |
| 2026 Q1 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Excellent PSA though workflow management can be confusing!
“Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised product for the organisation.”
Halo: Where everything comes and goes!
“All the intigrations! We picked it specifically to intigrate all our tools.”
Acceptable Service Anniversary program
“Halo is often changing up the items offered in their catalogue. Halo's prices seem to be pretty fair for the cost of the item and their mark up. We have a dedicated assigned account manager. There are many different features that Halo offers that my cvompany does not use. My cowo”