Culture Cloud by O.C. Tanner
Reviews
Star rating
Rank in Employee Experience
Pros and cons
Pros
- Customer Support
- Ease of Use
- Helpful
- Recognition
- Appreciation
- Speed
Cons
- Limited Options
- Gift Card Issues
- Poor Customer Support
- Usage Difficulty
- Email Issues
- Reporting Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 7.5% |
| Mid-Market | 16.7% |
| Enterprise | 75.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 171 | 4.8 |
| 2025 Q1 | 237 | 4.9 |
| 2025 Q2 | 219 | 4.8 |
| 2025 Q3 | 98 | 4.9 |
| 2025 Q4 | 283 | 4.9 |
| 2026 Q1 | 209 | 4.9 |
| 2026 Q2 | 154 | 4.8 |
| 2026 Q3 | 152 | 4.9 |
Satisfaction ratings
What reviewers say
Easy Rewards, Intuitive Website, and Outstanding Support
“I like that Culture Cloud by O.C. Tanner is a very good service. When I had a problem, they were very quick and fixed it immediately. I contacted them by email, and they answered immediately in a very friendly way. The setup was super easy; my company gave me instructions, and th”
Chat Support Was Incredibly Helpful
“The most helpful feature for me was using the chat feature. My issue needed to be resolved via a representative, versus the virtual assistant.”
Prompt, Helpful Support That Made Things Right
“I appreciated the prompt responses from whoever was handling the email on any given day. I originally reached out to let them know the charm didn’t fit so similar charms wouldn’t be mailed to other people and could be reworked. They asked me to send a picture and sent me a replac”