G2 Vendor Directory

Freshteam

by Freshworks

286

Reviews

4.4

Star rating

#14

Rank in Org Chart

Pros and cons

Pros

  • Ease of Use
  • Efficiency
  • User Interface
  • Navigation Ease
  • Easy Access
  • Comprehensive Features

Cons

  • Missing Features
  • Poor Customer Support
  • Notification Issues
  • Integration Issues
  • Candidate Management
  • Expensive

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Freshteam.

Page views and citations · Freshteam

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Freshteam.

Key stats

—

62

Mid-Market

13

Adoption by company size

SegmentShare of reviews
Small Business46.8%
Mid-Market48.6%
Enterprise4.6%

Quarterly history

QuarterReviewsStar rating
2025 Q314.5
2025 Q412.0
2026 Q314.5

Satisfaction ratings

Ease of Use9.0
Ease of Setup8.5
Quality of Support8.7
Meets Requirements8.7

What reviewers say

Software that eases the hiring process - FT

5.0

“The most helpful feature is the generation of reports. We're able to track the entire recruitment cycle of a candidate on a daily/weekly/monthly basis. The entire process is just automated and once you set up the key attributes you require in your reports thats it. You are free t”

Administrator

Simplified and enhanced hiring process

3.5

“It has a user-friendly interface that is intuitive and easy to navigate. The ATS tool is useful to capture all the candidate-related information and additional fields can be added to capture more information. There is no limit on the number of jobs that can be opened and each jo”

Senior Executive Human Resources

Fell short of expectations

0.5

“I was hoping to use it to automate my upcoming appointment reminders, as well as to send out automated follow ups. The process was much more cumbersome than expected.”

Administrator