FormAssembly
426
Reviews
4.4
Star rating
#17
Rank in Drag and Drop App Builder
Pros and cons
Pros
- Ease of Use
- Integrations
- Customer Support
- Salesforce Integration
- Easy Integrations
- Features
Cons
- Limited Customization
- Missing Features
- Expensive
- Technical Issues
- Pricing Issues
- Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+525.0%
64
Small Business
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 56.1% |
| Mid-Market | 34.7% |
| Enterprise | 9.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 4 | 4.5 |
| 2025 Q3 | 2 | 4.3 |
| 2025 Q4 | 5 | 4.7 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 4 | 4.6 |
| 2026 Q3 | 25 | 4.3 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.6
Quality of Support8.7
Meets Requirements8.8
What reviewers say
Easy to Use, Flexible, and Connects Smoothly with Salesforce
4.0
“Fairly easy to use, connects well to Salesforce and is pretty flexible”
Easy Salesforce Connection with Flexible Customization
4.5
“connecting to Salesforce, somewhat easy to use, customizable”
Flexible, Easy-to-Build Forms with Seamless Salesforce Integration
5.0
“I like that FormAssembly is its flexibke and seamlessly integrates into Salesforce. We use it for everything from event registration to complex admissions workflows, and the conditional logic and workflow features allow us to automate processes that would otherwise require a lot ”