Cognito Forms
Reviews
Star rating
Rank in Online Form Builder
Pros and cons
Pros
- Ease of Use
- Ease of Creation
- Easy Setup
- Customization Options
- Easy Implementation
- Customization
Cons
- Slow Loading
- Formatting Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.2% |
| Mid-Market | 19.7% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 4.5 |
| 2025 Q4 | 4 | 5.0 |
| 2026 Q1 | 2 | 4.3 |
| 2026 Q2 | 29 | 4.7 |
| 2026 Q3 | 30 | 4.8 |
Satisfaction ratings
What reviewers say
Organized CRM-Like Form Management with Powerful Conditional Logic
“I love how it works like a CRM for me by keeping all submitted forms organized and in order. I can choose how I want to view the information as it comes in, which makes it easy to manage. I also really love the conditional logic feature—it helps so much.”
Highly Customizable Form Builder with Tons of Options
“It is highly customizable and you can create forms to suit your exact needs there are so many options in the build”
Flexible, Customizable Forms That Streamline Our Team Workflow
“We have been using Cognito Forms for over 6 years. Our clients submit requests and we use this as a workflow to manage incoming tasks amongst the team. The tool provides a great view into what tasks and requests are new, being worked on and which have been completed. This reduces”