G2 Vendor Directory

Vidyo Platform

by Enghouse Systems

10

Reviews

3.4

Star rating

#57

Rank in Communication Platform as a Service (CPaaS)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Vidyo Platform.

      Page views and citations · Vidyo Platform

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Vidyo Platform.

      1

      TrueConf Server

      1 switched
      2

      Zoom Workplace

      1 switched

      Key stats

      —

      10

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business30.0%
      Mid-Market50.0%
      Enterprise20.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup6.4
      Quality of Support7.7
      Meets Requirements8.6

      What reviewers say

      Responsive Technical Support

      4.5

      “The Vidyo Platform is known for its flexibility, user friendliness and its pricing and responsive technical support. Unlike platforms we havent encountered any freezing or interface issues. Vidyo is suitable, for businesses.”

      Reporter

      A clunky solution that has become eclipsed by competitors

      1.0

      “When it worked, it was adequate. However, that was a struggle sometimes”

      Cloud Solution Architect

      Not a fan of Vidyo

      0.5

      “Vidyo is a calling platform similar to Skype or Zoom. It allows you to see the other user as you talk.”

      Copywriter