Dust
Reviews
Star rating
Rank in AI Agent Builders
Pros and cons
Pros
- Chatbot Development
- User Interface
- Flexibility
- Customization
- Ease of Use
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.1% |
| Mid-Market | 61.2% |
| Enterprise | 4.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 2 | 5.0 |
| 2025 Q2 | 14 | 4.9 |
| 2025 Q3 | 3 | 4.8 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q2 | 11 | 4.5 |
| 2026 Q3 | 54 | 4.5 |
Satisfaction ratings
What reviewers say
Streamlines Pre-Call Prep but Needs UI Refinements
“I just thought the rating I gave first was unfair. I actually have been able to improve my agent and I like the tool even more. I can update HubSpot fields based on outcomes.”
Robuste et Professionnel, vision produit alignée avec la nôtre; support hyper performant. A la marge, interface utilisateur à Améliorer
“Nous aimons beaucoup la réactivité du support, la robustesse de l'outil et son orientation professionnelle. Dust est vraiment conçu pour un usage professionnel avec la connectivité à notre système d'information, la gouvernance des données, la sécurité, et la traçabilité. La logiq”
Build Powerful Agents in Minutes with Dust
“Dust makes it genuinely easy to build agents. You can go from an idea to a working assistant in minutes, without needing engineering help. The connector and MCP ecosystem is a big part of that. Plugging into our existing tools meant our agents actually had the context they needed”