G2 Vendor Directory

CTM

#7 in Inbound Call Tracking

231 Najoles Rd Suite 500, Millersville, MD 21108

1

Products on G2

761

Total reviews

4.5

Avg. star rating

  • CTM ranks #7 in Inbound Call Tracking.
  • Reviews across CTM's portfolio grew 100.0% quarter-over-quarter.
  • CTM's 1 product span 10 categories on G2.
  • Small Business is the largest segment among reviewers, at 66.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across CTM's products.

Page views and citations · CTM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

CallRail

23 switched
2

Marchex

9 switched
3

CallSource

7 switched
4

Five9

4 switched
5

RingCentral

4 switched

Losing to

Based on reviewers of other products who said they switched from CTM.

1

WhatConverts

15 switched
2

CallRail

10 switched
3

Talkdesk

3 switched
4

Dialpad

3 switched
5

SkySlope

1 switched

Key stats

+100.0%

#7

10

Small Business

2009

133

231 Najoles Rd Suite 500, Millersville, MD 21108

Adoption by company size

SegmentShare of reviews
Small Business66.4%
Mid-Market30.1%
Enterprise3.5%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q432.3
2025 Q114.5
2025 Q215.0
2025 Q3124.2
2025 Q4484.8
2026 Q124.0
2026 Q213.5
2026 Q324.8