G2 Vendor Directory

CallRail

#1 in Inbound Call Tracking

Atlanta, GA

1

Products on G2

1,915

Total reviews

4.5

Avg. star rating

  • CallRail ranks #1 in Inbound Call Tracking.
  • Reviews across CallRail's portfolio grew 91.8% quarter-over-quarter.
  • CallRail's 1 product span 11 categories on G2.
  • Small Business is the largest segment among reviewers, at 74.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across CallRail's products.

Page views and citations · CallRail

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Marchex

20 switched
2

CTM

10 switched
3

CallSource

8 switched
4

CallFire

8 switched
5

RingCentral

8 switched

Losing to

Based on reviewers of other products who said they switched from CallRail.

1

WhatConverts

53 switched
2

CTM

23 switched
3

Invoca

10 switched
4

Saas Labs

7 switched
5

Aloware

7 switched

Key stats

+91.8%

#1

11

Small Business

2011

359

Atlanta, GA

Adoption by company size

SegmentShare of reviews
Small Business74.6%
Mid-Market22.4%
Enterprise3.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4164.6
2025 Q1274.6
2025 Q2194.5
2025 Q3364.4
2025 Q4554.5
2026 Q1354.5
2026 Q2614.6
2026 Q31174.5