CrashPlan SMB
415
Reviews
4.4
Star rating
#14
Rank in PC Backup
Pros and cons
Pros
- Backup Solutions
- Ease of Use
- Backup Frequency
- Cloud Backup
- Reliability
- Centralized Management
Cons
- Backup Issues
- Missing Features
- Poor Interface Design
- Limited Features
- Slow Performance
- Backup Failures
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
66
Mid-Market
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.3% |
| Mid-Market | 35.0% |
| Enterprise | 33.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 4.6 |
| 2025 Q1 | 1 | 3.5 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.8
Quality of Support9.1
Meets Requirements9.2
What reviewers say
CrashPlan - A Enterprise solution available to the masses
5.0
“easy to use, deploy and recover files from a c entralized admin panel is huge”
Excellent Backup Solution
5.0
“Crashplan is one of the few backup solutions for Mac (we provide nearly 100% Mac based support) that has a comprehensive display panel where we can view all users, devices and organizations. We can also restore files directly to the user, from the panel, which is invaluable. Cra”
Best way to recover data
5.0
“I like the ease of use and the ability to recover data anywhere”