IDrive Online and SaaS Backup, Object Storage e2
2,057
Reviews
4.4
Star rating
#2
Rank in Online Backup
Pros and cons
Pros
- Ease of Use
- Affordable
- Storage Capacity
- Setup Ease
- Backup Frequency
- Easy Setup
Cons
- Backup Issues
- Poor Interface Design
- Backup Failures
- Storage Issues
- Slow Backup
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+58.6%
65
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 93.9% |
| Mid-Market | 3.8% |
| Enterprise | 2.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 23 | 4.5 |
| 2025 Q1 | 84 | 4.5 |
| 2025 Q2 | 101 | 4.7 |
| 2025 Q3 | 119 | 4.4 |
| 2025 Q4 | 111 | 4.6 |
| 2026 Q1 | 97 | 4.6 |
| 2026 Q2 | 58 | 4.5 |
| 2026 Q3 | 92 | 4.5 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup9.2
Quality of Support8.9
Meets Requirements9.1
What reviewers say
Easy Setup, Seamless Backups with Daily Email Status Reports
5.0
“It's pretty easy and there is minimal setup. I select some folders and suddenly I'm getting email status reports each morning and everything is seamlessly backed up.”
Large Storage, Fast Backups, and Anywhere Access You Can Rely On
5.0
“The large storage capacity, good backup speed, and the ability to back up multiple PCs under a single account. It is also very convenient to be able to access my backed-up files from anywhere in the world whenever I need them.”
Simple, User-Friendly Backup at a Fair Price
5.0
“I like that it's simple, straightforward, user friendly, and fairly priced.”