G2 Vendor Directory

Backblaze Computer Backup

by Backblaze

38

Reviews

4.4

Star rating

#4

Rank in PC Backup

Pros and cons

Pros

  • Backup Solutions
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Reliability
  • Backup Ease

Cons

  • Backup Issues
  • Poor Customer Support
  • Refund Issues
  • Missing Features
  • Patching Issues
  • Expensive

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Backblaze Computer Backup.

Page views and citations · Backblaze Computer Backup

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Backblaze Computer Backup.

Key stats

-100.0%

73

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business86.8%
Mid-Market13.2%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q110.0
2025 Q424.3
2026 Q115.0
2026 Q215.0

Satisfaction ratings

Ease of Use8.8
Ease of Setup9.0
Quality of Support8.5
Meets Requirements9.3

What reviewers say

Easy Backups with Backblaze, Time Machine on MacBook Pro does the same without subscription

3.5

“I used Backblaze for several years to maintain backups of my MacBook Pro. It was easy to install and use. It could be set to automatically backup, or manual. I used the latter, and backed it up incrementally weekly, and full backup monthly.”

Creative Manager

Automated Disaster Recovery when all other backup fails

5.0

“Automated, I dont' have to think about it, it just works silently in the background”

User

Good For Workstation Backups

4.0

“Backblaze has enabled us to backup workstations that users save to the local desktop. It ensures all the files are backed up and alerts us of any issues. The reliability is a great comfort.”

engineer