Carbonite Safe
Reviews
Star rating
Rank in Online Backup
Pros and cons
Pros
- Easy Setup
- Backup Solutions
- Implementation Ease
- Ease of Use
- Affordable
- Customer Support
Cons
- Lack of Backup
- Backup Problems
- Backup Issues
- Excessive Notifications
- Inadequate Notifications
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.5% |
| Mid-Market | 31.3% |
| Enterprise | 16.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 1 | 2.5 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Unlimited Cloud Storage, But Room for Improvement
“One of the standout features is unlimited cloud storage for personal backup plans, meaning you won’t worry about hitting a storage cap for your files.”
Fastest computer backup, Super easy to use, Offers free trial
“This platform is super easy to use. Their support team is very helpful and always end up solving your problems. It is the fastest computer backup software. It stores data in organized way so you can easily access it anytime. It also offers free trial, so it helps you learn its ba”
Carbonite keeps my data safe
“Carbonite made it easy to design a backup plan specific to my hard drive configuration. It also suggested a smart backup that automatically backed up my desktop and my documents. It is also very simple to select files to back up on the fly. Additionally, I was able to select a ti”