MSP360 Backup
Reviews
Star rating
Rank in PC Backup
Pros and cons
Pros
- Ease of Use
- Backup Solutions
- Customer Support
- Features
- Easy Setup
- Backup Frequency
Cons
- Poor Interface Design
- Poor Customer Support
- Lack of Backup
- Backup Issues
- Learning Difficulty
- Storage Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.0% |
| Mid-Market | 14.0% |
| Enterprise | 4.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q1 | 3 | 3.5 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q3 | 7 | 4.4 |
| 2025 Q4 | 5 | 4.6 |
| 2026 Q1 | 14 | 4.6 |
| 2026 Q2 | 10 | 4.4 |
| 2026 Q3 | 6 | 4.6 |
Satisfaction ratings
What reviewers say
Backups e suporte remoto sem complicação, com interface a aprimorar
“Gosto do monitoramento remoto do MSP360 Backup: é simples e prático. Com o Connect, resolvo remotamente 90% dos problemas dos meus clientes. Achei a configuração inicial muito fácil e rápida, e os clientes instalados são leves.”
Reliable Full-PC Image Backups Without a Backup Server
“I needed full-PC image backups with both a local copy and an off-site copy that we fully control. MSP360 Backup delivers that with a small app installed on each PC, and it doesn’t require a backup server.”
Comprehensive Backup Solution with Customization Flexibility
“I like that MSP360 Backup is free to use. I think it's a very comprehensive tool and not difficult to use. I appreciate that I can back up my whole Windows system for a bare metal restore if needed, to the cloud and to Cloudflare, which is extremely cheap. It lets me back up tera”