CrashPlan Platform
273
Reviews
4.9
Star rating
#2
Rank in Google Workspace Administration
Pros and cons
Pros
- Backup Frequency
- Ease of Use
- Security
- Customer Support
- Reporting
- Features
Cons
- Improvement Needed
- Poor Reporting
- Slow Performance
- Restoration Issues
- Delay Issues
- Backup Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-45.5%
95
Mid-Market
9
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 1.1% |
| Mid-Market | 63.4% |
| Enterprise | 35.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 5.0 |
| 2025 Q1 | 3 | 5.0 |
| 2025 Q2 | 6 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2026 Q1 | 3 | 5.0 |
| 2026 Q2 | 11 | 5.0 |
| 2026 Q3 | 6 | 4.8 |
Satisfaction ratings
Ease of Use9.9
Ease of Setup9.9
Quality of Support9.9
Meets Requirements9.9
What reviewers say
Lightning-Fast Backups with Exceptional End-User Protection
5.0
“Lightning-fast backups with exceptional capabilities for end-user backups.”
Amazing Performance, Top-Notch Backup Speeds, and a Greatly Improved UI
5.0
“The performance of Platform compared to the legacy solution is amazing. The backup speeds are top-notch, and the UI experience is also greatly improved.”
Fast Backups and Restores with a Smooth, Same-Day Go-Live
5.0
“The rate at which backups happen is quite fast, and restores are also very quick. The implementation was very smooth, and we were able to go live in less than one day.”