Freshservice Gmail Gadget for G Suite
11
Reviews
4.5
Star rating
#3
Rank in Google Workspace Administration
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
73
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.5% |
| Mid-Market | 18.2% |
| Enterprise | 36.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.1
Quality of Support9.3
Meets Requirements9.0
What reviewers say
excellent application package
5.0
“The professional email of your domain type "@yourCompany.com" Additional storage in Gmail and Drive Business. 24-hour uninterrupted technical assistance by phone and email. 9% uptime guaranteed. Interoperability with Microsoft Outlook.”
Freshservice Gmail Gadget for G Suite
5.0
“Quickly check ticket and requestor information from your email, and even send your replies from there. Determine the time within which agents should respond and resolve tickets on the basis of ticket priorities.”
Great service
3.5
“It is very useful to have the two integrated so your colleagues can view email correspondence within the Freshworks system”