ClickSend
49
Reviews
4.1
Star rating
#40
Rank in Communication Platform as a Service (CPaaS)
Pros and cons
Pros
- Ease of Use
- Pricing
- Integrations
- User-Friendly
- Easy Integrations
- Messaging
Cons
- Expensive
- Missing Features
- SMS Issues
- SMS
- Limited Customization
- Expensive Pricing
Traffic & LLM citations
Source: G2 review data
Key stats
—
49
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.8% |
| Mid-Market | 20.8% |
| Enterprise | 8.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.5 |
| 2025 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.6
Quality of Support8.9
Meets Requirements8.7
What reviewers say
ClickSend SMS Review
5.0
“It's very easy to use, cost effective and useful for our SMS Marketing”
One of the best and easy to use platform for SMS
5.0
“What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat.”
It works well, but it doesnt feel like a mature thought out product.
3.5
“The API (Zapier, Make.com) is excellent and it's easy to automate updating your lists. This elimiantes manual updates. Easy to register the number (as is now requreired). Customer support is the absolute best!”