Xref
504
Reviews
4.6
Star rating
#2
Rank in Reference Check
Pros and cons
Pros
- Ease of Use
- Speed
- Time-saving
- Reference Checks
- Customer Support
- Simple
Cons
- Reporting Issues
- Unclear Information
- Intrusive Notifications
- Reference Management
- Survey Functionality
- Inadequate Feedback
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
77
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.0% |
| Mid-Market | 46.1% |
| Enterprise | 44.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 21 | 4.6 |
| 2025 Q1 | 12 | 4.8 |
| 2025 Q3 | 22 | 4.4 |
| 2025 Q4 | 13 | 4.4 |
| 2026 Q3 | 22 | 4.4 |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.3
Quality of Support9.4
Meets Requirements9.4
What reviewers say
Xref the best reference check system
4.5
“What I like is the system is easy to use and is intergrateable to any HRIS system”
Effortless HR Management with User-Friendly Design
5.0
“I like Xref because it provides easy access to everything I need with a friendly and straightforward website design. It's less time-consuming and allows me to manage different things from an HR perspective effectively. The transition to Xref was really easy, and the team is super”
User-Friendly, Highly Customisable Platform with Responsive Support
5.0
“It's such a user friendly platform, and very customisable. Account support is responsive and friendly.”