G2 Vendor Directory

Chatway

#23 in Live Chat

Tel Aviv, IL

1

Products on G2

91

Total reviews

4.9

Avg. star rating

  • Chatway Live Chat ranks #23 in Live Chat.
  • Reviews across Chatway's portfolio declined 100.0% quarter-over-quarter.
  • Chatway's 1 product span 8 categories on G2.
  • Small Business is the largest segment among reviewers, at 95.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Chatway's products.

Page views and citations · Chatway

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Smartsupp

3 switched
2

tawk.to

2 switched
3

JivoChat

1 switched
4

Duda

1 switched
5

Chatra (by Brevo)

1 switched

Losing to

Based on reviewers of other products who said they switched from Chatway.

1

Smartsupp

4 switched
2

Substrata

1 switched
3

Celonis

1 switched
4

Mistral

1 switched
5

Jotform

1 switched

Key stats

-100.0%

#23

8

Small Business

2014

2

Tel Aviv, IL

Adoption by company size

SegmentShare of reviews
Small Business95.4%
Mid-Market3.4%
Enterprise1.1%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4104.7
2025 Q1115.0
2025 Q2134.8
2025 Q384.9
2025 Q4114.9
2026 Q184.9
2026 Q265.0