Chatdesk Teams
Reviews
Star rating
Rank in Social Customer Service
Pros and cons
Pros
- Helpful
- Easy Setup
- Customer Support
Cons
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.8% |
| Mid-Market | 23.1% |
| Enterprise | 23.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Beverlin Hills x Chatdesk: A dependable Customer Support partner for our growing brand
“• The team proactively manages our customer support tickets with speed and thoughtfulness. • Communication is seamless, with regular check-ins that keep us confident our customers are being cared for. • They were extremely helpful during setup, guiding us through integratio”
Great Chatdesk
“easy to use, to communicate with and to navigate. User friendly and can use almost everyday. It has a usefull features.”
Customer Service Outsourcing Platform
“Chatdesk Teams provides round-the-clock customer service on social media, email, and chat using trained US-based 'Superfans' who align with the brand's identity. It also handle all aspects of Superfan management, simplifying the workload.”