Chatdesk

#32 in Social Customer Service

New York, NY

Products on G2

Total reviews

4.8

Avg. star rating

Chatdesk Teams ranks #32 in Social Customer Service.
Chatdesk's 1 product span 1 category on G2.
Small Business is the largest segment among reviewers, at 53.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Chatdesk's products.

Page views and citations · Chatdesk

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Chatdesk.

Enterpret

1 switched

Key stats

—

#32

Small Business

2016

172

New York, NY

Adoption by company size

Segment	Share of reviews
Small Business	53.8%
Mid-Market	23.1%
Enterprise	23.1%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q3	1	5.0

About Chatdesk

Chatdesk is a customer support platform designed to help businesses enhance their customer service operations by converting customer interactions across channels like email, social media, and chat into manageable and efficient workflows. It provides solutions such as scaling customer support, increasing team productivity, and improving response times through its AI-driven tools and on-demand teams. Chatdesk integrates seamlessly with popular support platforms like Zendesk, Intercom, and Shopify, allowing businesses to expand their support capabilities without substantial overhead.

Products

Chatdesk Teams

by Chatdesk · 13 reviews

4.8

Showing 1 of 1

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