Enterpret
Reviews
Star rating
Rank in Text Analysis
Pros and cons
Pros
- Ease of Use
- Feedback Management
- Insights Generation
- Insights Analysis
- Time-Saving
- Helpful
Cons
- Integration Issues
- Difficult Setup
- Steep Learning Curve
- Inaccuracy
- Filtering Issues
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.8% |
| Mid-Market | 57.3% |
| Enterprise | 30.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 30 | 4.4 |
| 2025 Q2 | 1 | 4.0 |
| 2025 Q4 | 4 | 5.0 |
| 2026 Q1 | 48 | 4.6 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Cuts down manual review time significantly
“The Wisdom (AI Chat) feature is a game-changer. It lets me explore all our customer feedback sources in one place, from support tickets to NPS responses to sales calls to feature requests, without switching contexts or manually synthesizing across tools. I can ask natural languag”
Effortless Customer Insights with Minor Integration Needs
“I like Enterpret because as a tech lead, it gives me a high-level overview of what's changing with our customers, what our customers care most about, and the problems they're running into. I also appreciate being able to drill down into individual cases to help specific customers”
Great for getting to the “why” behind customer complaints
“Itʼs really good at helping you connect the dots. Instead of just seeing “billing issues” as a bucket, I can dig in and understand whatʼs actually happening and what customers are saying in their own words. I like that I can simply prompt Wisdom “whatʼs going on with this feature”