CharityEngine
Reviews
Star rating
Rank in Nonprofit CRM
Pros and cons
Pros
- Customer Support
- Staff Helpfulness
- Ease of Use
- Features
- All-in-one Solutions
- Donor Management
Cons
- Not User-Friendly
- Difficult Learning
- Technical Issues
- Limitations
- Missing Features
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.7% |
| Mid-Market | 21.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 3 | 4.5 |
| 2025 Q3 | 8 | 4.8 |
| 2025 Q4 | 19 | 4.5 |
| 2026 Q1 | 14 | 4.3 |
| 2026 Q2 | 3 | 4.3 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
CharityEngine Streamlined Our Fundraising and Donor Management
“CharityEngine has helped us establish a more organized foundation for fundraising and donor management. Their suite of services all within one platform helped us us increase our donations by staying in a more consistent contact with donors. Nothing is more painful than having to ”
The Devil in Disguise
“It's terrible. Don't get it. The software is not at all intuitive and the support while friendly isn't actually helpful. If you want additional training, they will charge you for it.”
Outstanding One-on-One Support
“They provide a significant amount of one-on-one support throughout the implementation and ongoing use of CharityEngine. Their team offers personalized guidance, taking the time to understand our specific processes and needs, and tailoring their assistance accordingly. This hands-”