C-Desk
13
Reviews
4.2
Star rating
#151
Rank in Help Desk
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
31
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.8% |
| Mid-Market | 23.1% |
| Enterprise | 23.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.3
Quality of Support9.3
Meets Requirements9.2
What reviewers say
Cumbersome Ticket Management with this tool
3.0
“C Desk is unable to integrate with systems, whichs not good, for our team. It has been not working well for our requirements without any glitches. The categorization of tickets for work transfers proves to be lesshelpful.”
C-DESK THE ALL IN ONE CUSTOMER SUPPORT
4.0
“I liked it's accessibility of finding the customer details as we received a ticket or a service request. Also it knowledge base article as per the issue easily pops up on their own.”
Smooth onboarding
4.0
“A prebuilt platform to enable a smooth onboarding for the new employees.”