Built
107
Reviews
4.6
Star rating
#18
Rank in Workforce Planning
Pros and cons
Pros
- Ease of Use
- Helpful
- Simple
- Customer Support
- Intuitive
- Communication
Cons
- PTO Issues
- Holiday Management Issues
- Incomplete Data
- Not Intuitive
- Integration Issues
- Login Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
73
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 56.6% |
| Mid-Market | 39.6% |
| Enterprise | 3.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.0 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.1
Quality of Support9.4
Meets Requirements9.2
What reviewers say
Yes, it has made my job simpler.
4.0
“The fact that it allows me to do succession planning is worth its value”
Easy of use
5.0
“It's easy and clear to understand and use. I like that it's simple.”
Seamless experience streamlining org chart
5.0
“Built for Teams is easy to use and set up for manual uploads/changes or direct feeds from ADP. Our Built representative Jacob Wolfe was great at training us on the platform and showcasing all the features.”