G2 Vendor Directory

Barracuda for MSPs

by Barracuda

47

Reviews

4.1

Star rating

#58

Rank in Server Backup

Pros and cons

Pros

  • Community Support
  • Customer Support
  • Community Engagement
  • Automation
  • Customer Satisfaction
  • Features

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Barracuda for MSPs.

    Page views and citations · Barracuda for MSPs

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    Microsoft 365

    1 switched
    2

    Backupify

    1 switched
    3

    Barracuda Backup

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Barracuda for MSPs.

    1

    NinjaOne

    17 switched
    2

    SpamTitan Email Security

    3 switched
    3

    N-able N-central

    3 switched
    4

    Remote Monitoring and Management

    3 switched
    5

    MSP360 Backup

    2 switched

    Key stats

    —

    53

    Small Business

    6

    Adoption by company size

    SegmentShare of reviews
    Small Business82.2%
    Mid-Market15.6%
    Enterprise2.2%

    Quarterly history

    QuarterReviewsStar rating

    Satisfaction ratings

    Ease of Use8.6
    Ease of Setup8.6
    Quality of Support8.2
    Meets Requirements8.4

    What reviewers say

    Nice battery of tools to keep you safe

    4.5

    “The over lapping continuity of the products in the MSP portal and constantly adding more to give a better depth to the offerings and protection. Becoming a One Stop Shop.”

    Internal IT

    Barracuda RMM

    5.0

    “Very feature-rich, flexible, solid, and reliable product. Easy to implement and maintain. Support is excellent at resolving issues.”

    Senior Customer Care Engineer

    Great suppport

    5.0

    “The personal touch, resources, and education it provides to MSP.”

    Owner