
Barracuda Backup
55
Reviews
4.3
Star rating
#28
Rank in Online Backup
Pros and cons
Pros
- Backup Frequency
- Ease of Use
- Customer Support
- Reliability
- Product Quality
- Access Ease
Cons
- Slow Performance
- Outdated Interface
- Expensive
- Understanding Difficulty
- Time Delays
- Storage Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
55
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.3% |
| Mid-Market | 54.5% |
| Enterprise | 18.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 3 | 4.3 |
| 2026 Q2 | 1 | 4.0 |
| 2026 Q3 | 1 | 3.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.8
Quality of Support9.1
Meets Requirements9.0
What reviewers say
Great Date-Based File Restore, but Admin Portal Loading Is Slow
3.0
“Option to restore files by date and to go back to specific dates to get the file before it was deleted or modified”
An Excellent Backup Appliance
4.5
“The appliance continues to quietly and efficiently run my backups with no real issues ever taking place”
Excellent Backup Tool for endpoint and servers
4.0
“Wide Linux OS compatibility It really gets the job done Multiple backup types Replicate data to the cloud”