G2 Vendor Directory

Bandwidth

#10 in Communication Platform as a Service (CPaaS)

Raleigh, NC

1

Products on G2

504

Total reviews

4.4

Avg. star rating

  • Bandwidth ranks #10 in Communication Platform as a Service (CPaaS).
  • Reviews across Bandwidth's portfolio declined 100.0% quarter-over-quarter.
  • Bandwidth's 1 product span 2 categories on G2.
  • Small Business is the largest segment among reviewers, at 44.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Bandwidth's products.

Page views and citations · Bandwidth

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Twilio

4 switched
2

Windstream Enterprise

1 switched
3

Sangoma

1 switched
4

Plivo

1 switched
5

Inline Manual

1 switched

Losing to

Based on reviewers of other products who said they switched from Bandwidth.

1

Telnyx

7 switched
2

Telgorithm

2 switched
3

Commio

2 switched
4

Plivo

1 switched
5

Cisco

1 switched

Key stats

-100.0%

#10

2

Small Business

1999

1,243

Raleigh, NC

Adoption by company size

SegmentShare of reviews
Small Business44.6%
Mid-Market39.3%
Enterprise16.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4214.0
2025 Q110.0
2025 Q274.4
2025 Q3173.5
2025 Q434.5
2026 Q154.6
2026 Q2323.8