G2 Vendor Directory

Backstory

by Backstory

630

Reviews

4.5

Star rating

#10

Rank in Customer Revenue Optimization

Pros and cons

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Backstory.

    Page views and citations · Backstory

    Source: G2 review data

    Key stats

    -100.0%

    68

    Enterprise

    9

    Adoption by company size

    SegmentShare of reviews
    Small Business10.7%
    Mid-Market35.0%
    Enterprise54.4%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q114.5
    2026 Q134.8
    2026 Q214.0

    Satisfaction ratings

    Ease of Use9.0
    Ease of Setup8.6
    Quality of Support9.2
    Meets Requirements8.9

    What reviewers say

    PeopleGlass simplifies my work processes!

    5.0

    “One work describes PeopleGlass. Simple. PeopleGlass simplies the steps I take to review/update information in SFDC. Installation/configuration was was. Since using PeopleGlass, I have experienced a reduction in time needed to peform existing tasks.”

    User

    Cut my pipeline management time in half

    5.0

    “Everyone loves a nice organized spreadsheet, but making your own with ever changing sales opportunities is a futile effort. People glass essentially lets me build different 'sheets' / views of my deals, update them in spreadsheet format, and remains in sync with Salesforce. The b”

    User

    Pretty good to manage analytics

    4.0

    “Seamless updation of all accounts via a single pane of dashboard.”

    User