athenaOne
115
Reviews
3.4
Star rating
#1
Rank in Healthcare Payer Care Management Workflow Applications
Pros and cons
Pros
- Features
- Ease of Use
- Integrations
- Helpful
- Templates
- User Interface
Cons
- Inadequate Reporting
- Learning Curve
- Poor Customer Support
- Inefficient Reporting
- Limited Customization
- Navigation Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+200.0%
0
Small Business
10
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.2% |
| Mid-Market | 34.8% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 3 | 1.8 |
| 2025 Q4 | 1 | 2.0 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 3 | 3.0 |
Satisfaction ratings
Ease of Use7.8
Ease of Setup6.9
Quality of Support7.6
Meets Requirements8.1
What reviewers say
All-in-One EMR With Great Defaults and Affordable Pricing
4.0
“Everything in one place - EMR, prescribing, etc. is very nice. Didn't have to do a lot of set up - good defaults out of the box. Pricing is affordable - UI is fairly good.”
Worst Decision Our Office Ever Made
0.0
“Messenger - interoffice Chat allows instant discussion w colleagues”
Easy-to-Navigate EHR with Quick Access to Key Information
5.0
“Very easy to get to information that you need without too many clicks to hace to click through mutiple screens you dont have to do that in Athena”