G2 Vendor Directory

Pabau Practice Management

by Pabau

331

Reviews

4.7

Star rating

#1

Rank in Medical Spa

Pros and cons

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Staff Support
  • Features
  • Efficiency

Cons

  • Technical Issues
  • Complex Setup
  • Difficult Learning
  • Limited Features
  • Difficult Setup
  • Poor Usability

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Pabau Practice Management.

Page views and citations · Pabau Practice Management

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Pabau Practice Management.

Key stats

-32.3%

86

Small Business

8

Adoption by company size

SegmentShare of reviews
Small Business99.4%
Mid-Market0.6%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q4194.9
2025 Q1214.9
2025 Q2284.8
2025 Q3354.7
2025 Q4224.7
2026 Q1104.6
2026 Q2314.9
2026 Q3214.5

Satisfaction ratings

Ease of Use9.1
Ease of Setup8.8
Quality of Support9.4
Meets Requirements9.3

What reviewers say

All-in-One Clinic Management! Love it

5.0

“I like Pabau Practice Management’s booking system. I wanted one platform to manage appointments, payments, and patient communication without needing separate systems.”

Doctor

Responsive Team, Smooth Performance, and Great Value with Strong UI and Integrations

5.0

“I like that they are very responsive even with the time difference. All of the staff explained the features of the AI intelligence and how it could be utilized well. So far the system has been performing well with minimal issues and for the price that I paid I feel that I am gett”

Owner

Efficient for Clinics, Support Needs Streamlining

4.5

“I really appreciate the support from Pabau Practice Management, which I find to be friendly. I also like using the calendar feature.”

Verified reviewer