G2 Vendor Directory
13

Reviews

4.3

Star rating

#4

Rank in Healthcare Payer Care Management Workflow Applications

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for LGI RPA.

      Page views and citations · LGI RPA

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from LGI RPA.

      Key stats

      —

      46

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business0.0%
      Mid-Market0.0%
      Enterprise100.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.1
      Quality of Support8.8
      Meets Requirements8.9

      What reviewers say

      BWS Continuous Improvement and Customer Service

      4.0

      “Our health system has used BWS to automate revenue cycle processes for 10+ years. Over that period, we have developed a strong working relationship with the Boston Software team and have found them to be very responsive to our suggestions for improving the performance of their to”

      User

      Senior System/Business Analyst

      4.5

      “Support for the using the product and working through your issues is great”

      Senior System/Business Analyst

      An Automation Application Appreciation

      5.0

      “We have used this application for well over 10 years. It has saved us countless hours of repetitive work and has been a go-to tool for us. Its ease of use has allowed us to spin up automations rapidly in response to critical issues and provided excellent results.”

      Business Systems Analyst