Atera

#1 in Professional Services Automation

New York

Products on G2

1,284

Total reviews

4.6

Avg. star rating

Remote Monitoring and Management ranks #1 in Professional Services Automation.
Reviews across Atera's portfolio declined 26.4% quarter-over-quarter.
Atera's 1 product span 22 categories on G2.
Small Business is the largest segment among reviewers, at 55.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Atera's products.

Page views and citations · Atera

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Kaseya

ConnectWise

N-able

NinjaOne

Ziff Davis

Losing to

Based on reviewers of other products who said they switched from Atera.

NinjaOne

106 switched

Kaseya

23 switched

SuperOps Inc

22 switched

Syncro Technologies Inc.

21 switched

Action1

11 switched

Key stats

-26.4%

Small Business

2011

416

New York

Adoption by company size

Segment	Share of reviews
Small Business	55.7%
Mid-Market	30.8%
Enterprise	13.5%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	100	4.6
2025 Q1	35	4.8
2025 Q2	23	4.7
2025 Q3	41	4.5
2025 Q4	79	4.7
2026 Q1	116	4.8
2026 Q2	121	4.8
2026 Q3	89	4.7

About Atera

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Products

Remote Monitoring and Management

by Atera · 1,284 reviews

4.6

Showing 1 of 1

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