G2 Vendor Directory

Amazon WorkMail

by Amazon Web Services (AWS)

38

Reviews

3.6

Star rating

#7

Rank in Email Client

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Amazon WorkMail.

      Page views and citations · Amazon WorkMail

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Microsoft Outlook

      4 switched

      Losing to

      Based on reviewers of other products who said they switched from Amazon WorkMail.

      1

      Google Workspace

      1 switched
      2

      Zoho Mail

      1 switched

      Key stats

      —

      14

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business65.8%
      Mid-Market21.1%
      Enterprise13.2%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q115.0

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.2
      Quality of Support8.0
      Meets Requirements7.6

      What reviewers say

      Very good mail system for integration with AWS.

      5.0

      “Easy to use, easy to configure and maintain. Good integration with other AWS services. Good integration with SSO thru Azure connection. Very good performance. Not expensive at all.”

      Senior DevOps Manager

      Advantages and disadvantages of workmail

      5.0

      “best app to communicate with our collages at work ,can sent email via it”

      User

      Secure way to manage your business email and calendaring.

      4.5

      “It is pretty easy to use I think. You can easily add a new user and manage every single user. Amazon is a nice company itself so it has nice customer support services. If you struggle with anything, you can get help easily.”

      User