Fax.Plus
60
Reviews
4.6
Star rating
#12
Rank in Online Fax
Pros and cons
Pros
- Faxing Services
- Ease of Use
- Helpful
- Customer Support
- Affordable
- Reliability
Cons
- Expensive
- Fax Issues
- Limitations
- Poor Customer Support
- Complex Usability
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
75
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 76.7% |
| Mid-Market | 23.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 9 | 4.4 |
| 2025 Q1 | 11 | 4.9 |
| 2025 Q2 | 4 | 4.9 |
| 2025 Q3 | 1 | 0.0 |
| 2025 Q4 | 6 | 4.5 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.4
Quality of Support9.4
Meets Requirements9.5
What reviewers say
unreliable and waste of money
0.0
“I didn't like it at all. If anything, maybe the interface which is minimal. and not sufficient.”
Easy Setup and Use, But Lacks HIPAA Compliance at Basic Tier
3.5
“Ease of setup and use. The basic subscription tier was adequate for my needs until I found out that it was not HIPAA-compliant.”
Well Documented API
4.5
“The multiple sources of guides and documentation were helpful in getting set up.”