Abstrakt Software
Reviews
Star rating
Rank in Contact Center Quality Assurance
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.8% |
| Mid-Market | 42.9% |
| Enterprise | 2.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Abstrakt has helped streamline my quality assurance process.
“Abstrakt frees up important resources that can be used for other tasks.”
Best AI out there, and game changing tool to have.
“The best part about Abstrakt I like is his unique and innovative AI model, and his ability to generate highly creative. Also, Abstrakt can produce fast responses in a call center. Abstrakt can consolidate multiple systems and applications into a unified interface, making it easie”
Incredibly helpful!
“Abstrakt allowed me to execute quicker coaching with my agents before the concerns grew bigger. It also allowed me to ensure company policies and compliance standards were being met every day, accross the entire team!”