360 SMS APP
81
Reviews
4.7
Star rating
#79
Rank in SMS Marketing
Pros and cons
Pros
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Cons
- Chat Issues
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
79
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 60.3% |
| Mid-Market | 33.3% |
| Enterprise | 6.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 1.5 |
| 2025 Q4 | 1 | 3.5 |
| 2026 Q2 | 2 | 4.5 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.9
Quality of Support9.5
Meets Requirements9.4
What reviewers say
Automatic Salesforce-Triggered Texts That Save Time and Cut Manual Work
5.0
“You can trigger texts automatically (like reminders, follow-ups, or alerts) based on actions in Salesforce. This is huge for saving time and reducing manual work.”
Direct Customer Connection That Keeps Projects on Track
4.0
“I love being able to connect directly with our customers about any project and its progress.”
Simple yet effective.
3.5
“360 is very user friendly which is very important when adhering to a wide variety of people with different skills.”